Privacy Policy

Carella is committed to protecting the privacy of users of this website (and any applications hosted therein) and the security of the information which website visitors provide once this data is in the company’s possession.

Before anyone submits information to this website they first must accept the insecure nature of the internet and the risk this may pose to the integrity of information they provide. Accordingly, Carella accepts no liability whatsoever for any loss or misuse of the data that may occur while the data is in transmission.

Upon receipt, Carella will take precautions which accord with the Data Protection Act 1998 and will take responsible precautions to ensure personal data in its possession is secure and not open to abuse.

Information Gathering

Information is collected at several different points in this website with the informed consent of the website visitor. The data provided is used to improve the appropriateness of the information provided on the site, market research, and the provision of other services by the company, associated companies and other third parties. The data will only be used for the following purposes:

Sharing of the Information

Carella shares aggregated information and statistics about its customers, sales, traffic patterns and related site information with the banking industry, partners, third parties, marketing agencies, suppliers and advertisers. While the aggregated information is derived from information provided by website visitors, it should be noted that it is not possible to identify any individual from the aggregated data.

The company may from time to time supply the owners or operators of third party websites linked to the Carella site with information relating to the number of users linking to this website from such third party sites. Individuals cannot be identified from this information. Those who elect to receive further information or contact Carella, its associated companies, partner organisations and third parties will only contact those individuals who have opted in to receive information and further contact from the company or its representatives.

In respect of these individuals Carella may from time to time provide their details to Carella customer service agencies for research and analysis purposes so that Carella may monitor and improve the services it provides.

Accordingly, representatives of Carella or those acting on its behalf may, from time to time, contact you and ask for comments on the services provided by Carella. In addition, Carella associated companies and third parties may contact you with information and products, services, updates and other issues the company believes may be of interest to you. In respect of business service users, Carella may share your supplied data with your organisation’s sponsoring bank for the purposes described in this policy. This data may include personal information such as your name, organisation name, and address.

Changing your Preferences

You may change your preference(s) and opt out of receiving information by contacting Carella at the address provided in the Contact Us page. If you exercise this right, please allow six weeks for the change to take effect. You may opt out from receiving marketing and company services information at any time by emailing info@carella.com.

Information is gathered and collated to help evaluate and improve the site. Comments are confidential and cannot be traced back to the sender.

Contact Us

If you contact us by email to request any other information, Carella will use the email address you provide to send a reply. This will not be used to send you any other kind of marketing information or information about our company’s services or partner organisations unless you request otherwise.

Telephone Calls

Calls you make to Carella may be recorded for security and monitoring purposes.

Links to Third Party Sites

Carella accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy statement applies solely to information collected by the site. Carella provides these links to you only as a convenience and the inclusion of any link does not imply endorsement of the site by Carella. You are responsible for viewing and abiding by the privacy statements and terms of use posted on any linked sites.

Opt In Policy

Carella invites you to express positive preference and “opt in”. By doing so you will receive information and contacts which the company believes may be of interest to you.

Changing or Updating your Data

Carella gives you the following options for changing and updating information previously provided. Write to us by emailing info@carella.com.

Notification of Changes

If at any point in time Carella wishes to use information which comprises personal data, as defined in the Data Protection Act, 1998 for a purpose or purposes different from that stated at the time it was collected, Carella will contact the data subjects and obtain their positive consent.

Your Consent

By submitting your information you consent to the use of your personal information as set out in this policy.

Contacting Carella

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact info@carella.com.